Shipping policy

Our products are shipped directly from our warehouse located in Surat. We have established partnerships with reputable logistics providers to ensure swift deliveries.

Order Processing:

As we prepare all our product in small fresh batches, It takes us 2-3 working days to dispatch your order.
In a rare scenario, if there is any delay in dispatching your order due to unforeseen situations such as rain, strike, flood etc or disruption from the courier partner's end, we will notify you accordingly.

Domestic Shipping:

Typically, deliveries across India take between 2 to 7 business days. Occasionally, during festive seasons or due to external factors like natural disasters, there may be slight delays.
All orders will be assigned a unique tracking number and the same will be notified to the customer via email/sms.
Our delivery schedule operates from Monday to Saturday, between 9:00 AM to 8:00 PM.
Once an order leaves our warehouse, it cannot be canceled. However, you can cancel your COD or PREPAID order before that by sending an email to support@apira.in or our whatsapp support.
In the event of receiving a damaged product, please contact us at support@apira.in or our WhatsApp support within 3 working days of receiving the package.

International Shipping:

Typically, deliveries across India take between 15 to 45 business days. Occasionally, during festive seasons or due to external factors like natural disasters, there may be slight delays.
All orders will be assigned a unique tracking number and the same will be notified to the customer via email/sms.
Our delivery schedule operates from Monday to Saturday, between 9:00 AM to 8:00 PM.
Once an order leaves our warehouse, it cannot be canceled. However, you can cancel your COD or PREPAID order within 24 hours of placing it by sending an email to support@apira.in.
In the event of receiving a damaged product, please contact us at support@apira.in within 3 working days of receiving the package.

Order Delivery:

It is essential to acknowledge receipt of your order by providing a signature or OTP upon delivery. Please note that it is the responsibility of the customer to be present at the delivery address at the time of delivery. If you're unavailable to accept the package, please consider suggesting an alternative recipient, such as a family member, colleague, or neighbor.
Please note that APIRA cannot assume responsibility for items signed for by someone other than the intended recipient.
Our coupon codes, gift cards, promotional codes, affiliate codes, or discount codes are applicable solely to our products. These discounts do not apply to shipping fees, bundled offers, or ongoing promotions.
COD orders are subject to a default charge of Rs. 100

Failed Delivery Attempt:

If an order is fails to be delivered due to any reason like consignee unavailable, wrong address, consignee didn't pickup the phone etc. you will be notified by the courier about the failed attempt and reason for it.
You are advised to contact us immediately so that we can arrange for a re- delivery attempt by raising a ticket with the courier company.
Failing to do so within 24 hours of the failed attempt will result in the order marked as RTO by the courier company and sent back to us.
In such cases we may ship the product back to you for an additional shipping fee.